Many businesses have noticed considerable changes in structure and revenue models, as a result of COVID-19. As any good leader knows, it’s not about what happens to you, but how you react. It’s important to realize the magnitude it has on both our economy and your business, as social distancing, self-quarantine and virtual operations continue to climb.
Businesses are going remote, while their target markets are increasingly transfixed on social media and online learning programs. It’s no longer about how you make them feel when using your product or service, it’s about sharing those feelings virtually in a multitude of ways.